Collective tacit knowledge generation through play: integrating socially distributed cognition and transactive memory systems

The article reports on a study to evaluate the generation of collective tacit knowledge (CTK) in organizations through social ludic activities (SLAs) as a specific form of playful micro-practice carried out by employees. The results indicate that SLAs may facilitate collective members' knowing and learning whereby different solutions are sought and potential tactics to cope with work issues are attuned to changing conditions by the collective members at work.